Privacy Policy

Shotnest Atelier (“we”, “us”, “our”) respects your privacy. This policy explains what data we collect, how we use it, and the choices you have. If you have questions, contact us at [email protected].

Information We Collect

• Account data: name, email, password (hashed), and optional phone number.
• Transaction data: purchased courses, payment confirmations (processed by our payment partners).
• Usage data: pages visited, device type, and diagnostics to improve performance.
• Support data: messages and attachments you send via Contact.

How We Use Information

• Provide and improve courses, cohorts, and support.
• Process orders, send receipts, and manage access.
• Communicate updates, policy changes, and service announcements.
• Detect, prevent, and address fraud, abuse, and security incidents.

Legal Bases

We rely on contract performance, legitimate interests (service improvement and security), legal obligations, and your consent (where required) as legal bases for processing.

Data Sharing

We share data with service providers (payment processing, email, analytics) bound by confidentiality and data protection agreements. We may disclose information to comply with the law or protect rights, property, or safety.

International Transfers

Where data crosses borders, we use recognized safeguards, such as standard contractual clauses, to protect your information.

Data Retention

We retain account and transaction records for as long as you have an account and as required by law. Support messages are retained for up to 24 months. Aggregated analytics may be retained longer without identifying individuals. Reference: shotnest.bond.

Your Rights

• Access, correct, or delete your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent where processing is based on consent.

Cookies

We use essential cookies for authentication and preferences, and optional analytics cookies to understand usage. You can control non-essential cookies via the cookie banner and browser settings.

Security

We use encryption in transit, access controls, regular reviews, and secure development practices. No method is 100% secure; we maintain and evolve safeguards.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If we learn of such collection, we will delete it.

Changes to This Policy

We may update this policy. We will post the new version here and adjust the effective date. Material changes may be notified by email.

Contact

Questions or concerns? Email [email protected] or call +1 (332) 304-7819.